Are you a caregiver, the decision maker, feeling overwhelmed, isolated and emotionally drained? Do you need someone with healthcare experience to answer your questions, plan and assist your loved one's care now and in the future?  By asking a few specific questions, we will define your most immediate needs and assist in finding resources within your community that can help.  We will provide you with a dedicated Nurse Care Manager for guidance to navigate and understand how long-term and healthcare services for your loved one are accessed.  


Professional Care Management will provide the ongoing tools you need to be empowered, yet designed to ensure the optimum care for your loved one with the reduction of worry, uncertainty, and stress for everyone involved. Our team of professionals will provide you with assistance to schedule, arrange and monitoring of the services needed to maintain your health and well-being. Our Professional Care Management services are billed at a professional rate or monthly retainer. 

     

Professional Care Management & Consulting

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Family Care Consultation

Our Nurse Care Managers and Consultants provide counseling, education, and support regarding care challenges and concerns in an private office setting. Families can ask questions while we provide direction, answers, recommendations and resources within our meeting. This can be utilized for a one time service for individuals and family members who just need guidance and prefer to handle care themselves or thereafter, set up caregiver coaching if on-going guidance is needed to provide family education and emotional support. In-Office or virtual consultations are available by appointment only.

Comprehensive Care Assessment| Plan of Care:

The comprehensive assessment and plan is conducted by our professional nurse care managers in the convenience of the older adult's home or family member's home. This home visit includes an evaluation of the older adult's area of strength and areas of need. Our comprehensive assessment includes obtaining psychosocial, legal and financial, medical, physical, environmental, and mental functioning information. 


The individualized care plan is then based on the information obtained and will address the needs, values, and preferences of the individual. Using this holistic approach, our Care Mangers and Safety Management Advisors are able to coordinate the completed evaluation with recommendations for short and long-term health care planning to improve one's safety and quality of life. 



Senior Living Transitions

If for some reason, it is no longer safe and appropriate for the older adult to remain in the home or in Assisted Living communities, our Aging Life Care Managers can navigate the maze of long-term care placement and state required paperwork. Our compassionate team will assist you to screen and tour options providing the best possible emotional and personal fit to transition from home to facility.

Long Term Placement and housing options may include:  Assisted Living, Skilled Care Nursing Facilities, and Rehabilitation Centers.

Healthcare Coordination and Advocacy

Our Care Managers can serve as an advocate for an older adult in a long term care facility on behalf of a long distance family member.  Our professional team members are aware of the state regulations and structure of these facilities. Therefore, they know what to look for when visiting a facility, what questions to ask, and who to direct questions to in order to obtain the information needed to make the best decision. 


Doctor Visit? Our care managers can accompany provider appointments and assist you in preparing your questions, giving your health history, understanding your treatment plans, and follow up after your visits. We communicate status reports to family and any other providers collaborating on your care. Our Care Managers will be prepared for your appointment to provide the physicians with information about concerns, and changes which could affect care, treatment or results. 

 

On-Going Support and Monitoring

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Caregiver Coaching

Are you caring for an elderly parent or loved one? Trying to balance caregiving with career, raising kids, and having a life?  Caregiver Coaching is to identify issues, stabilize the present situation of aging aging parents and providing them a practical long term solution. Do you want: answers and solutions to care questions, a caregiving plan, access to resources, services, and one-to-one coaching to support you and the one you are caring for? 


Elite Concierge Care believes that education and open communication are the keys to facilitating family care. Our team wants to give you and your family the tools, emotional and spiritual support you need to navigate your unique care situation. There is a better way, and you don't have to go through your journey alone. 

Local| Long Distance Support and Monitoring

Our team assist families who reside out of town or are unable to monitor care provided by nursing homes, hospitals, or other healthcare providers. Our nurse care manages provide home visits for quality assurance, to determine when additional components need to be put into place, and provide updates on care needs or problems noted. Status reports may include: medication adherence and monitoring of any changes, identifying care concerns, and soliciting client needs so continuing independent living at home will remain a safe option.  

Insurance and Benefits Analysis

Understand how your individual healthcare insurance plans and benefits work for you.  Do you or your loved one need assistance with understanding Medicare and Medicaid programs or submitting an application for financial assistance.  This process involves assistance eligibility, gathering and organizing the required paperwork, filing an application, and communicating with the assigned caseworkers.

Professional Alzheimer's & Dementia Support

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Learning to live with dementia, while respecting a loved one's dignity as they become more dependent is not easy. Our Care Managers understand the unique struggles that memory disorders pose for both patients and their families, as well as the potential dangers to keep an eye open. Elite Concierge Care serves as a Certified Community Educator on behalf of Alzheimer's Association - Louisiana Chapter NWLA

National Multiple Sclerosis Society (NMSS)

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Elite Concierge Care, provides exclusive professional care management services on behalf of the National Multiple Sclerosis Society (NMSS) servicing divisions of the South Central Chapter of ALCA - Louisiana, Texas, Arkansas, and, Oklahoma. As such, individuals who may benefit are identified through connection with an NMSS Navigator. 


Supportive Resources

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Our Care Managers can make referrals to other professionals in the community for needed supportive services. Some of our referrals may include, but are not limited to the following:  

medical and non-medical provider services, home delivered meals, adult day care, live-in assistance, respite care services, durable medical equipment, transportation services, escort to necessary appointments, maintenance of home, assisted living facilities, nursing homes, and financial management services. Quality assurance visits provided for client requested services.